Blog Archives

What is a Salesforce MVP, and Why you Should Care

Late Sunday night, I screeched when I got the unexpected news I’d been selected as a Salesforce MVP. I immediately told my husband, who said, “Cool!” and then, “So… what does that mean? And what do you get?” I then

Posted in Best Practice, Community

Salesforce Knowledge: Knowledge is Power

Google drive, Dropbox, box, computer storage wait… where is that document? For anyone that has ever spent more time looking for a document than it would actually take to read it, we recently came across a Salesforce tool that can

Posted in Community, Implementation Success

An Ending (Ascent)

Some of you already know this, and many of you don’t.  I’m departing BrightStep Partners this month, and June 30 will be my final day as full-time co-owner. So, what is the Next? First, I’m taking a little time off to

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Posted in Community

NGO Divorced

In case folks missed it, mom and dad just got divorced, and hardly anyone is talking about it.  Salesforce.org didn’t entirely drop the mic regarding NGO Connect at the end of April, but it did release it into our ecosystem

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Posted in Community

Nonprofits Sprint Forward in Seattle

I’m writing this blog while flying home from Seattle, WA where, for the past two days, almost 60 community members came together in support of the Salesforce Foundation and the Nonprofit Starter Pack (NPSP).  This was, in the years that

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Posted in Community, Events

Why Nonprofits Need the Salesforce Idea Exchange (And Why It Needs Nonprofits)

As nonprofits, and nonprofit-servicing organizations, we are accustomed to coming to the amazing and rich Power of Us Hub for support, community, and help. Yet for some things, Salesforce as a CRM platform, and not the Nonprofit Starter Pack, is the

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Posted in Best Practice, Community

Dreamforce 2015: Highlights for Nonprofits

Truth be told, it’s hard to come back from a week like Dreamforce and integrate all that we’ve learned at BrightStep, and all the conversations, connections, and new tools and products and apps we explored. For those of you who

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Posted in Community, Events

On This Moment

It’s truly rare and special to bear witness to an historic moment such as today. There are many who have come before and didn’t make it until now – we honor our fallen and departed. There are many who have

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Posted in Community

Valuing the Power of US for Salesforce

There have been a number of blogs written over the past few years about being a Salesforce administrator for nonprofits, the qualities and characteristics, placement within organizational hierarchy, and other key criteria for long-term CRM administration success for nonprofits from

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Posted in Administration, Community, Leadership, Organizational Management

Salesforce Platform for Nonprofits: Doing More with 1/1/1

I deeply appreciate the Salesforce 1/1/1 model, and see the benefits of it across the nonprofit sector.  It’s the basis of my own career, and those of many others I respect and admire.  And… I believe that there is room

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Posted in Administration, Community, Leadership
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