In honor of the Salesforce AppExchange turning 10, I want to talk about how we’ve solved what I call the “piece of paper problem” with two great applications: the Nonprofit Starter Pack (NPSP), and GridBuddy. You’re probably already familiar with…
Blog Archives
Winter Release ’16: Nonprofits + Salesforce = Love
If you aren’t excited about Winter ’16 release, you should be. Nonprofits, prepare to have your mind blown. There are two updates to the core Salesforce platform that should have every nonprofit singing from the rooftops. I actually did…
Tagged with: Love-Notes, Nonprofit Starter Pack
Posted in Administration, Adoption, Implementation Success
Posted in Administration, Adoption, Implementation Success
Choosing a Nonprofit CRM: the End of Do-It-All Packages
There’s a profound change happening in the nonprofit technology space. Nonprofits are demanding increased and improved functionality in their systems, and the all-in-one, out of the box packages that provide everything an organization needs – fundraising, mass email, volunteer management…
When to Choose Salesforce
I’ve spoken to many nonprofits in the past few months who are considering moving to using Salesforce for their organizations. They’ve asked me to convince them why to use Salesforce vs. another tool. I’ve been using the Salesforce platform for…
Tagged with: Decisions, Hard Truths
Posted in Adoption, Change Management, Implementation Success, Organizational Management, Planning
Posted in Adoption, Change Management, Implementation Success, Organizational Management, Planning
Salesforce: More than a Platform, An Approach
BrightStep Partners is heading to the NTEN Nonprofit Technology Conference today, and I’m excited to see some of the new tools and features available to our community – particularly to see what’s new around marketing engagement, advocacy and mass email…
Tagged with: Decisions, NTC, NTEN
Posted in Adoption, Change Management, Events, Implementation Success, Leadership, Planning
Posted in Adoption, Change Management, Events, Implementation Success, Leadership, Planning
Value and Fusion-Powered Salesforce (3 of 3)
Last week, we talked about the values of Fusion Salesforce: Salesforce, and the people at your organization striving to implement it, should be of service – to your mission, to each other, and to your constituents. So let’s talk Fusion. Let’s…
Tagged with: Decisions
Posted in Adoption, Change Management, Implementation Success, Organizational Management
Posted in Adoption, Change Management, Implementation Success, Organizational Management
Value and Fusion-Powered Salesforce (2 of 3)
Last week, we reviewed the tenants of fission vs. Fusion-Powered Salesforce. This week, we ask a question of value: Should the value of a Salesforce implementation be quantified solely by the number of things the implementation project was able to…
Value and Fusion-Powered Salesforce (1 of 3)
Viewing Salesforce implementations and their use at nonprofits as fission and fusion reactions, what is the value of, and components inherent in, creating fusion-powered Salesforce? In this series, I’ll review our vision of the differences between approaching Salesforce implementations as…
Salesforce for Nonprofits: Start Small, Dream Big
I was recently in Detroit with a friend, and had the opportunity to witness firsthand some of the challenges faced by the city and its efforts at renewal. Because I’m part of the Cult of Nate Silver, I also caught…
Tagged with: Decisions
Posted in Adoption, Change Management, Implementation Success, Organizational Management
Posted in Adoption, Change Management, Implementation Success, Organizational Management
Salesforce and the Four Agreements
What are the four agreements and questions organizations should ask as part of implementing Salesforce?
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