Blog Archives

Solving the Piece of Paper Problem

In honor of the Salesforce AppExchange turning 10, I want to talk about how we’ve solved what I call the “piece of paper problem” with two great applications: the Nonprofit Starter Pack (NPSP), and GridBuddy.  You’re probably already familiar with

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Posted in Administration, Adoption

Winter Release ’16: Nonprofits + Salesforce = Love

If you aren’t excited about Winter ’16 release, you should be.   Nonprofits, prepare to have your mind blown.  There are two updates to the core Salesforce platform that should have every nonprofit singing from the rooftops.  I actually did

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Posted in Administration, Adoption, Implementation Success

Choosing a Nonprofit CRM: the End of Do-It-All Packages

There’s a profound change happening in the nonprofit technology space. Nonprofits are demanding increased and improved functionality in their systems, and the all-in-one, out of the box packages that provide everything an organization needs – fundraising, mass email, volunteer management

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Posted in Administration, Adoption, Strategy

When to Choose Salesforce

I’ve spoken to many nonprofits in the past few months who are considering moving to using Salesforce for their organizations. They’ve asked me to convince them why to use Salesforce vs. another tool. I’ve been using the Salesforce platform for

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Posted in Adoption, Change Management, Implementation Success, Organizational Management, Planning

Salesforce: More than a Platform, An Approach

BrightStep Partners is heading to the NTEN Nonprofit Technology Conference today, and I’m excited to see some of the new tools and features available to our community – particularly to see what’s new around marketing engagement, advocacy and mass email

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Posted in Adoption, Change Management, Events, Implementation Success, Leadership, Planning

Value and Fusion-Powered Salesforce (3 of 3)

Fusion

Last week, we talked about the values of Fusion Salesforce: Salesforce, and the people at your organization striving to implement it, should be of service – to your mission, to each other, and to your constituents.  So let’s talk Fusion.  Let’s

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Posted in Adoption, Change Management, Implementation Success, Organizational Management

Value and Fusion-Powered Salesforce (2 of 3)

Fusion

Last week, we reviewed the tenants of fission vs. Fusion-Powered Salesforce.  This week, we ask a question of value: Should the value of a Salesforce implementation be quantified solely by the number of things the implementation project was able to

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Posted in Adoption, Implementation Success, Organizational Management
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