Monthly Archives: May 2015

Salesforce Platform for Nonprofits: Doing More with 1/1/1

I deeply appreciate the Salesforce 1/1/1 model, and see the benefits of it across the nonprofit sector.  It’s the basis of my own career, and those of many others I respect and admire.  And… I believe that there is room

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Posted in Administration, Community, Leadership

Making Friends with A Mess: The Value of A Strategic Diagnostic for Salesforce

At BrightStep we get a lot of phone calls from nonprofit leaders who are struggling with a Salesforce database that they’ve had for some time. We call these “second-phase” implementations – those in which a nonprofit revamps its data tracking

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Posted in Change Management, Implementation Success, Planning, Strategy