Friends, It’s time to move this blog to a new home. We’re keeping up some of the goodness in this archive for now, but in the meantime, visit us at http://www.brightstepleadership.com. Together we climb, Megan
Planning for Salesforce Administrator Transitions
In the four years since starting BrightStep, nearly 100% of my clients have turned over their Salesforce administrator. Some of them twice. In fact, two of the project leads at two different clients gave notice in the past two months…
Leaders Defend the Village
During my college years, and for a few years after, I had the pleasure of playing rugby. I fell in love with the sport – the dynamism of the game, the strategy, the physicality, and the way we learned to…
The Art of Making Mistakes
Earlier this week I deleted an old managed package out of a client’s instance. I was pretty sure that we had migrated all the data needed, months before, into the new data structure but I had that niggly feeling…
How to Ask for a Raise When No One Knows What you Do
A wise woman said it best: “The harder my job gets, the less anyone around me understands what I do.” As technologists and people spreading our wings in technology, this can feel all too true. The more troubleshooting we’ve done,…
Posted in Implementation Success
4 Steps for Visibility in a Cluttered World
A funny thing happened on social media recently. I unplugged for a month, and got back – eager to check my notifications while I’d been gone. There were no substantive notifications. No one noticed I’d been gone. I laughed…
To Create a Culture of Collaboration, Start by Setting Boundaries
Photo by By Kamil Macniak via ShutterStock I was in an engaging keynote last week at the Salesforce.org partner summit, where Phillip Crockford shared many leadership nuggets. One of the things he spoke about was the need for leaders to…
Leadership Lessons at Transform Tech
In late March, days before the crowds descended on San Francisco’s conference center for the sold-out TrailheaDX event, Salesforce hosted 200+ people for the second-annual Transform Tech event – a day-long conference organized by the Transgender Law Center. The event…
Posted in Implementation Success
Who Can you Invite to the Table?
This week, there’s been an amazing conversation in the Power of Us Hub, started by an ally and friend Michael Kolodner. He asked the important question: how can we ensure there is more diversity at important community events, like…
Tagged with: diversity in tech, women in tech
Posted in Leadership, Organizational Management, Staff
Posted in Leadership, Organizational Management, Staff
3 Steps to Enable New Report Builder in Salesforce Lightning
Updated! Spring ’18 delivered an amazing new user experience for building and filtering on reports and dashboards in Salesforce. Are you already using Lighting, but still seeing the same old way of doing things? Here’s what you need to do:…
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